The original filter design is sub standard and dangerous and Electrolux should replace the filtration system with the new clam shell design free of charge to all the effected models. "I think you have agencies that are disinterested, and really don’t have a lot of teeth. You will be automatically registered on our site. And cant reach a human at electrolux. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All "We're talking about hundreds and thousands of machines and across the country, literally," Wallace said. The manufacturing giant said it changed to a different design in 2011 “to meet changing demands.”. Electrolux fixed this issue by redesigning the lint trap. Continued Lint Buildup in Fan Assembly - Lint Filter Useless - Electrolux Corporate Does Not Care Aug 27, 2020 @ Pissed Consumer To remove this build-up, simply wash or wipe them with warm, soapy water. A potential pattern Rathgeber said she had never heard of until she read about it in the fire report on her own home, where the Battalion Chief specifically advised investigators it was an Electrolux dryer. Get performance ratings and pricing on the Electrolux EFME517SIW clothes dryer. You'll nee do disconnect the vent from the back of the dryer and then run a test cycle to see if the error goes away. Dad did fine. So, I will get a fix that will likely catch a little more lint but not all. Purchased this dryer from Sears in December 2017, and have experienced lint clogging problems in the fan assembly since then. The suit was settled for $8 million in 2014, and included Liz’s model, along with a list of other well-known brand names like Kenmore, Tappan, White Westinghouse, Kelvinator, Gibson and Crosley – all made by Electrolux between 2002-2011. It is only the problems that need to be shared or those services or items that deliver in a much better than expected manner. Comment the review as Electrolux verified representative. :> The fix does work. Electrolux dryer repair and replacement parts. Philip Pile, Horrible customer service!! Electrolux denied the allegations and admitted no wrong doing. $74.99 $ 74. We are processing your message. Not sure if the lint was smoking or the motor/heating element is smoking. Remove wrinkles and quickly refresh items with steam in 10 minutes with Instant Refresh cycle. Dryer fires are nothing new. Our brand new washer leaks. With all that said, are you certain that this direction is the one endorsed by Electrolux corporate? Rathgeber said she’s speaking out so that others are aware of a serious safety issue that she believes has gone largely ignored. Get it as soon as Wed, Dec 9. Electrolux is known for making kitchen, laundry and home care appliances. Pilling (Fibers break off, ball up and cling to fabric.) Rita stated a minimum of three times that it was at my discretion to post negative reviews--even when I explained that they would be detailed. Original review: May 15, 2020. WARNING FIRE HAZARD Clean the lint screen before or after each load. Saturday's Michigan-Ohio State Game Canceled Amid Rise in COVID-19 Cases, City Issues 2 Citations to Chicago Alderman's Restaurant After Diners Allowed Inside, Copyright © 2020 NBCUniversal Media, LLC. Reason of review: Why bother? I’m sure it’s a small deal to Electrolux but this will be the last Electrolux/Frigidaire I will ever own. His widowmaker did not get him. Poor customer service. Remove accumulated lint from the vent tube that runs from the dryer to the outside. Great Comment! Firstly L of Tulsa, OK. Occasionally a waxy build-up may form on the lint filter and/or moisture sensing bars from using dryer-added fabric softener sheets. Now customer #1 wants the fix! The clam shell lint filter is a great idea! "I googled the dryer and saw that it had been under a class action lawsuit," Rathgeber said. I have had similar experience and after many phone calls and three visits from clueless Electrolux repair techs...got a new blower motor fan blade and replacement filter with foam around edges...helps but not as good as your solution I am sure which they would not cover. No one at Electrolux, including corporate, would discuss the details of issue with me, specifically what would be different with the new filter. Love the post! We too have an Electrolux dryer . I expressed concern regarding the high number of bad reviews of this dryer because of the lint problem. having same problem. The lawsuits alleges that Electrolux breached warranties by being negligent. Had to take the dryer apart to clean out lint. Rita promptly tried to tell me that the majority of the Internet reviews are negative at which point I cut her off and explained that I understand how the Internet works as I am an IT professional. They also make 12 sizes of chest freezer ranging in size from 3.5 to 28 cubic feet. If you are using a condenser dryer, empty the water reservoir and clear out lint traps after each load. Reviewers did find that it ran a little hot, which could be an issue with delicate fabrics. I am also having the same problem. • Use lint brush or roller to remove lint. A worry that remains very much on Liz Rathgeber’s mind. Regularly inspect the outdoor exhaust opening and remove any accumulation of lint around the opening and in the surrounding area. In 2012, a class action lawsuit against Electrolux was proposed... 2. We've had our 617 dryer for about a year now and today the dryer started making a terrible rattling/vibration noise. Do I need it, or can I just dismantle it? I too had similar experience and decided only solution is to never, ever buy another Electrolux product...,they simply do not care for the safety of their customers. Check our FAQ. His 83rd Bday a week or so away. He got the parts in and then another customer had the same issue. People typically post detailed negative reviews when extremely frustrated or disappointed. FREE Shipping by Amazon. Unbeknownst to the Rathgeber’s, their 2007 Electrolux Frigidaire ball-hitch model was one of many models linked to fires across the country. Court documents suggest a very different story took place in Japan, alleging Electrolux dryers were recalled there 10 years ago because of the same problem. Credit: Electrolux (Image credit: Electrolux) Thank you! Electrolux fixed this issue by redesigning the lint trap. The suit accused the manufacturer of concealing a dangerous defect in millions of dryers, putting consumers at serious risk of injury. 100% satisfaction guarantee … BeckyMark2 11/3/2020 We love our new Electrolux dryer! Now our clothes dry in timely manner and the screen shows accurate time to dry. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. But NBC 5 Responds has found that thousands of fires connected to dryers made by Electrolux may tell a very different story – including the one that almost burned down the Rathgeber’s townhome. You will be able to edit the text before publishing. They will not spend any money to upgrade your drier. If you wish that your prior post be removed, submit a notarized letter. "The lint goes completely under the drum … Their design engineer should be fired! I was wasting so much time on the old dryer. The lint trap now works well but, the new lint trap is so wide that it creates a "shelf". No one tests clothes dryers like we do. Specifically, that the dryer has a dangerous design flaw that traps lint in a place consumers can’t see or reach, perilously close to a heating source. I will also be providing negative reviews based on this costly flaw. That clean filter message appears when the air isn't flowing as fast as it should, or at least the dryer doesn't think that it is. Love the lint filter! I totally sympathize with you as I too have had the same experience. Expensive lesson--things are not always what they seem. Preferred solution: This design allows smaller/lighter items being dried to rest on the shelf and trip the Lint Trap Full limit switch and shut off the dryer before all items are dry. Get contact details that poster left for the company. $4.34 shipping. What is the sensor for? Specifically, that the dryer has a dangerous design flaw that traps lint in a place consumers can’t see or reach, perilously close to a heating source. Thank You for Your Reply! Chat 1:1 with an appliance technician Licensed Experts are available 24/7. Ours is doing this same thing. Thx. When they happen, they’re often blamed on operator error, like forgetting to clean the lint trap. Props to the lint filter—it’s double-sided, so it catches more of the fluffy stuff. model no. Product or Service Mentioned: Review #1407510 is a subjective opinion of Electrolux has changed the filter in their new machines, but the newer filter, which actually works, and the grill assy for moisture sensor are around $130 !! Cleaning the blower helps for awhile. Lint build-up on the filter restricts air flow, which causes longer drying times. The dryer must be connected to an outdoors exhaust. She first asked what she could do to and I told her to pay for the parts I ordered or replace the dryer. 99. The Electrolux Perfect Steam electric dryer with Predictive Dry has a more precise sensor to protect fabrics from overdrying. I found great info on the clamshell lint trap retrofit and will proceed that way. Sadly, the $1,349 Electrolux 627 series dryer, its counterpart, doesn't offer performance to match. Electrolux review from Tulsa, Oklahoma with Images: Purchased this dryer from Sears in December 2017, and have experienced lint clogging problems in the fan assembly since then. Will never purchase Electrolux products again. In fact, a lot of times there have to be unfortunately a number of deaths to occur for this kind of issue to even get attention.”. Experience with a 2019 model Electrolux front load washer has been very positive. You can try to reach review author by writing a comment to the review or try one of our business solutions. I also asked Rita if she would like grandmothers or other elderly people to have to deal with the "felt producing" lint buildup in the fan assembly. My long term fix is to never again purchase an Electrolux product. 3.5 cubic foot freezer: This is … You would think a reputable company should supply the equipment to solve this possibly hazardous situation. • Lint is attached to "pills." As consumers we are not allowed to speak with anyone with rechnical knowledge of any problems with their appliances, only field level technicians can do this. Electrolux disputes that a recall took place in Japan, denies any wrong doing connected to the lawsuits, and would not answer the question: how many of these ball-hitch dryers are still in homes today? “The smell was overwhelming, that electrical burning smell,” Liz Rathgeber recalled. Describe your issue The assistant will guide you. For safety, make sure you clean if after every load. The interior of the dryer, lint screen housing and Other options New and used from $36.63. ... Electrolux provides a 1-year warranty on labor, and a 2-year warranty on parts. I told him, "Nobody is going to have them." • Remove items when they are slightly damp to avoid overdrying. I bought the replacement lint catcher and clam assembly, but my repair guy said he couldn’t put it in bc the sensor wouldn’t work. ... Clumps of lint, socks, and small articles of clothing can escape the lint filter and get caught in the blower wheel. Trapped lint increases drying times and can become a fire hazard. If you do the fix however, I suggest a toothbrush and make sure you clean every fin of the blower both sides. Electrolux's EFLS627UTT washing machine cleans fabric fantastically well. The lint filter is double-sided, so it grabs more lint. Same issue, dryer over heated now they will not cover it under warranty. any straps tank tops bras underwear kids clothes all get tangled on the right top of the lint trap and destroyed i have to leave stuff out to hang dry all the time and i miss alot just today it destroyed $30 worth of clothes way over $1000 since i bought this drier. Sad that Electrolux doesn't respect their customers enough to provide a fix for this known issue at their expense. Note that I also sent email messages to alan.shaw and Jonas.samuelson receiving NO response or bounce messages (their email addresses are good). While he had heart surgery last year I used the correct fix for customer #2. After arguing with the Electrolux warranty department they finally agreed to pay for a service technician. According to the suit, the dryers contain a defect which allows lint to collect in places which cannot be easily accessed by the consumer. So why aren’t they being recalled in the US? Common solutions for: Electrolux Dryer makes noise . Quickly dry the items you need most with the 15-Minute Fast Dry. Unacceptable customer service and accountability for the bad design. Rita said something about posting good reviews and I told her that I do not post reviews for every service and item that delivers as expected. Several posts all over the internet about the same problem. - Dryer Lint Clogging Issue. 417.88042700 i have the same issue from day one. I have read and agree to the Pissed Consumer. to count towards your company rating, you can also leave a comment for this review. I have an Electrolux front load dryer and getting the "clean lint" message despite having cleaned the lint box. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. I simply cannot wrap my head around their stupidity. There is only the 1 lint filter that needs to be cleaned. "The lint goes completely under the drum and it will go to places you can't reach,” Rathgeber told NBC 5 Responds. Even though the parts are newer models and would work by using longer mounting screws and transferring the original moisture sensor wire assembly, Electrolux would dismiss the unit and no longer honor the warranty. Electrolux Efmg617Siw Dryer. OEM Electrolux Dryer Lint Filter Screen For Electrolux EFME417SIW0, EFME517SIW0, EFME517STT0, EFME617SIW0. In all cases I am a fanatic about cleaning the lint screen and in the situation of the current Electrolux, stopping the cycle midway to perform an additional cleaning if I am drying whites (cotton based). Solution 1: Drive Belt. Only 2 left in stock - order soon. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I will never buy anything Electrolux again!!! I know a customer from my dads business had this issue. If you want your response "The reason we're telling this is so that other people know that if they have it in their home, it's not safe," Rathgeber said. No one tests clothes dryers like we do. Alleged Defect Behind Electrolux Dryer Problems. It does seem they keep a solid firewall between customers and Electrolux technical folks. OEM Electrolux Dryer Lint Filter Screen For Electrolux EFMG427UIW0, EFMG527UIW0, EFMG527UTT0, EFMG627UIW0, EFMG627UTT0. The Consumer Product Safety Commission told NBC 5 Responds it is currently looking into incidents connected to these dryers. Another common problem that faces Electrolux dryers is that lint … I too have an Electrolux dryer 617 series model that has the same issue and it is quite frustrating. I am having the same problem and the same negative experience with Electrolux. 25. $47.25 $ 47. :> He wanted me to find the parts he ordered for customer #1 on the internet! Electrolux. Private messages do not impact your company rating. “My house would have burned down.”. Here are some pics. I’ve sound info that Electrolux dryers were catching fire cause lint … Amazon's Choice for electrolux dryer lint filter. A suburban family says their dryer nearly burned down their Island Lake townhome over the summer, and it appears they’re not the only ones making such a claim. Electrolux Dryer Can Catch Fire Due To Design Flaw. The timer on the control panel allows the setting of spin time. This dryer is the FIRST to exhibit these problems--even with washing and drying laundry containing MORE fur and lint with my previously owned, other branded, units. The worst of this is this is a serious safety issue that should have triggered a recall....seems they are following the lead of Boeing, Tanaka air bags and others. Will not buy the brand again. Interesting to see if any law suits come up, if there are fires due to the improperly engineered lint filter. This is a recurring issue with our Electrolux dryer, model EFME617SIWO. Rights Reserved, You Are About to Contact PissedConsumer.com, Electrolux - Refrigerator--horrible durability, worse customer service. Credit: Reviewed / Kyle Hamilton . Let the company propose a solution. I have lived through this problem, found the correct (updated) parts, and fixed it myself. These parts would work by transferring and using the original moisture sensor wire assembly. It is a great disappointment to me and I will need to spend more time to release the reviews as I do NOT want elderly people or others (think of your family and friends) to purchase such a problematic dryer. Would You Like to Convert It Into Review? It's true... Part companies all tell us the same thing.. Maybe in August... Don't hold your breath. I’ll implement the warranty busting new grill assembly/clam shell if lint keeps piling up on my back porch at the vent exhaust. They will not be of any help--they don't care. This design allows smaller/lighter items being dried to rest on the shelf and trip the Lint Trap Full limit switch and shut off the dryer before all items are dry. The lint trap now works well but, the new lint trap is so wide that it creates a "shelf". Electrolux EFME627UTT. Electrolux said its ball-hitch dryers are safe when installed, maintained and operated correctly. All rights reserved. It is relatively quiet, much quieter than the top load it replaced. A clothes dryer produces combustible lint. Make sure the dryer timer is working. When the dryer was one year old it started making a noise like the tub bearings were going out. You also need to use longer mounting screws, #10 stainless steel screws. 4.3 out of 5 stars 53. Top 5 Electrolux Dryer Problems You Need To Know 1. Write a private message as Electrolux verified representative. However, i will get a fix that will likely Catch a little more but... 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